Privacy Policy

1. Who is responsible

Flyancer, A-6, Sector 22, Dwarka, New Delhi, India, is the “data fiduciary” for personal data collected through flyancer.com, as described in the Digital Personal Data Protection Act, 2023 and related rules.

2. What we collect

• Account details: your name, email address, role (candidate or expert) and the username you choose.
• Profile details: company, job title, bio, avatar choice, and — for experts — the verified company email domain.
• Services: the services, descriptions, topics and prices experts list.
• Requests: the message, job link and resume link a candidate chooses to include in a request, and the status of the request.
• Payments (when switched on): payment status and amount. Card, UPI and bank details are handled by the payment provider and are not stored by us.
• Technical data: basic device and log data (such as browser type and time of access) created when you use the site.
• Preferences on your device: for example whether you muted the background sound, kept in your browser’s local storage.

3. Why we use it

• To create and run your account and let you sign in with an email link.
• To show your public profile and services, and to let candidates and experts contact each other.
• To verify that experts have a company email address.
• To send service emails — login links, request updates and receipts.
• To keep the Platform safe, prevent misuse and meet legal obligations.
• To understand and improve how Flyancer is used.

We rely on your consent and on the need to provide the service you asked for. You can withdraw consent by deleting your account.

4. What is public

Your username, name, avatar, bio, company, job title, “Verified” badge and listed services are visible to anyone who opens your profile page or the Explore page. Your email address is not shown publicly. Do not put sensitive information in your public bio.

5. Who we share data with

• The expert or candidate you deal with: when you send a request, the other person sees your name, profile and what you include in the request (message, job link, resume link).
• Service providers who help us run Flyancer, only for that purpose: Supabase (database and sign-in), Resend (email delivery), GitHub Pages (website hosting) and, when payments are switched on, Razorpay (payments).
• Authorities, if the law requires or to protect rights and safety.

We do not sell your personal data. Some providers store data on servers outside India; we choose providers that apply reasonable security safeguards.

6. Resume links and shared documents

Flyancer does not upload or store your resume. You paste a link (for example from Google Drive). Make sure the link permissions allow only the expert you intend, and remove access when you no longer want it to be seen. Experts must treat anything they receive as confidential.

7. How long we keep it

We keep your data while your account is active. If you delete your account we remove or anonymise your personal data within a reasonable period, except records we must keep for law, tax, accounting or dispute purposes.

8. Your rights

You can ask us to: see the data we hold about you, correct it, delete it, and withdraw consent. You can nominate someone to exercise these rights for you. Many details can be edited directly from your Flyancer dashboard. For anything else write to support@flyancer.com. We will respond within 30 days. If you are not satisfied, you may complain to the Data Protection Board of India once it is operational.

9. Security

We use access controls on our database so users can only change their own records, encrypted connections (HTTPS) and a trusted sign-in provider. No online system is completely secure, so please keep your email account safe.

10. Children

Flyancer is for people aged 18 and over. We do not knowingly collect data from children. If you think a child has given us data, write to us and we will delete it.

11. Cookies and local storage

We use your browser’s storage to keep you signed in and to remember small preferences such as muting sound. We do not use advertising cookies at this time. If we add analytics we will update this page.

12. Changes

We may update this policy. We will post the new version here with a new “Last updated” date and tell you about significant changes.

13. Contact

Grievance Officer: Girish Gupta / Rohit Sharma. Email: support@flyancer.com. See also Contact & Grievance.